Alamo Car Rental Information

Pick-up instructions: 

Upon arriving at the arrivals hall, please proceed to the rental car area following the designated signs. Head to the Alamo counter to obtain your rental contract. Follow the provided instructions to walk to your vehicle located in the second-floor rental car park—no shuttle is required.

 

You can contact Alamo Napoli airport location at +39 081 751 8899

Drop-off instructions: Please clarify Drop-off instructions with Alamo upon Pick-up.


Business hours:

Sunday

08:00 AM - 23:00 PM

Monday

08:00 AM - 23:00 PM

Tuesday

08:00 AM - 23:00 PM

Wednesday

08:00 AM - 23:00 PM

Thursday

08:00 AM - 23:00 PM

Friday

08:00 AM - 23:00 PM

Saturday

08:00 AM - 23:00 PM

Tips for renting a car from Alamo Rent-A-Car at Napoli Airport

 
  • 1. Early Booking: Reserve your rental car in advance through Alamo's official website or customer service. This often leads to better rates and ensures vehicle availability.
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  • 2. Check Age Requirements: Verify the minimum and maximum age requirements for renting a car from Alamo. Be aware of any age-related restrictions or additional charges.
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  • 3. Review Rental Agreement: Carefully read and understand the terms and conditions outlined in your rental agreement with Alamo. Pay attention to fees, insurance coverage, fuel policies, and mileage restrictions.
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  • 4. Required Documents: Ensure you have all necessary documents, including a valid driver's license, passport, and a credit card in the primary driver's name.
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  • 5. Vehicle Inspection: Conduct a thorough inspection of the rental car for any pre-existing damage before driving away. Report any issues to the rental staff and document them for clarity.
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  • 6. Fuel Policy Clarification: Clarify the fuel policy with Alamo. Confirm whether you need to return the car with a full tank or if other options are available.
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  • 7. Mileage Limitations: Be aware of any mileage limitations specified in your rental agreement. Some agreements may have restrictions on the number of kilometers or miles allowed per day.
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  • 8. Emergency Contact Information: Keep Alamo's contact information and the local emergency number readily available for any emergencies or questions during your rental period.
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  • 9. Consider Additional Coverage: Evaluate Alamo's additional insurance coverage options. Check if your existing insurance or credit card provides coverage for rental cars to avoid unnecessary expenses.
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  • 10. Return the Car on Time: Adhere to the agreed-upon return time to avoid late fees. If you need to extend your rental period, contact Alamo in advance.
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  • 11. Alamo App Usage: Consider using the Alamo mobile app for convenient access to reservation details, location information, and potential promotions.
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  • 12. Contact Customer Service: If you have any questions or concerns during your rental period, reach out to Alamo's customer service for assistance.
 

Alamo Rental Conditions

 
  • Driver Requirements

    The minimum rental age is 19 years. For Compact and Intermediate car groups, the minimum age is 21 years, for Standard and Fullsize, it is 25 years, and for Luxury car groups, it is 27 years. A young driver fee is applicable to drivers under the age of 25.

    There is no maximum age limit, and therefore, no senior driver fee is applied. The driver's license must have been issued by authorized authorities at least 1 year before the rental commencement date.
 
  • Deposit and Deductible Policy

    A deposit will be placed on the customer's credit card and will remain blocked until the conclusion of the rental period. The specific deposit amount is determined at the time of pickup as it is dependent on the type of vehicle chosen.
 
  • Payment Policy

    Upon pick-up, customers are obligated to settle the rental amount and provide a deposit. Accepted credit cards must be issued in the main driver's name and include MasterCard, Visa, and American Express. Other cards or cash payments are not permissible.
 
  • Optional Extras and Services

    Alamo car rentals at Napoli Airport offer supplementary services like child seats, GPS systems, and ski racks, which can be availed for an additional daily fee. While specific equipment or optional upgrades can be selected when making a reservation, it's essential to note that they are not encompassed within the basic rental cost. Payment for these services is processed in the local currency (euros) at the rental desk.
 
  • Fuel Policy 

    The vehicle is supplied with a full tank of fuel, and it should be returned with the same amount to prevent additional charges.

FAQ's

Alamo Rental Services at Napoli airport FAQs

    The Alamo Rent-A-Car rental site is located at Viale Comandante Umberto Maddalena, 21, 80144 Napoli NA, Italy 

    Phone:  +39 081 751 8899

    Certainly, Alamo car rentals welcome both credit and debit cards; however, it is important to be attentive to specific conditions and requirements. It is crucial to thoroughly examine their policies, especially when choosing a debit card, as there may be additional criteria, particularly at airport locations. Alamo outlets accept major credit cards such as Mastercard, VISA, American Express, and Discover Network.

    Certainly, when making a car rental reservation with Alamo at Napoli Airport, it is standard to furnish a deposit. The exact deposit amount may fluctuate depending on variables like the type of vehicle, rental duration, and other pertinent factors. Typically, the deposit is secured through a pre-authorization hold on your credit or debit card, acting as a precautionary measure for potential additional charges such as fuel, damages, or other fees that may arise during the rental period. The deposit is usually released upon the vehicle's return, assuming there are no outstanding charges.

    Alamo car rentals at Napoli Airport offer extra services like child seats, GPS systems, and ski racks, all of which are accessible for an added daily fee.

    To rent Alamo car rentals at Napoli Airport, you typically need the following documentation: Valid Driver's License, Credit Card, Reservation Confirmation, Passport or National ID, Additional Drivers' Information.

    On average, a rental car from Alamo Rent-A-Car at Napoli airport costs €44 per day. However, it's important to note that the daily rental rates can vary significantly depending on the time of year. 

    The Mini category, represented by models like the Smart Fortwo or similar options, is the commonly selected rental car type from Alamo in Napoli.

    Yes

    Certainly, when renting a car from Alamo at Napoli Airport, it's generally possible to include an additional driver. However, there could be specific terms and fees associated with adding extra drivers. It is crucial to verify the policies regarding additional drivers by contacting the designated Alamo location at Napoli Airport. In many instances, the primary renter's spouse or domestic partner may be added as an extra driver at no additional cost, but charges might apply for other additional drivers. Always inquire about fees and requirements concerning additional drivers when making your reservation or during the vehicle pickup process.

    Certainly, adding an extra driver to an Alamo rental at Napoli Airport may incur additional fees. The fees and policies related to additional drivers can vary between locations and are subject to potential updates. 

    Typical price is €18 per day.

    Generally, when booking a car rental with Alamo in Napoli, you can choose a specific vehicle from the options available within your reserved category. Alamo typically provides information about the available cars, including details such as make, model, and features.

    However, the availability of specific models may be affected by factors such as demand, the timing of your reservation, and the location of the rental. If you have preferences or specific criteria, it is advisable to communicate them during the reservation process or contact the Alamo branch directly to inquire about your options.

Alamo Return and Extension Policies

    To drop off your Alamo rental car at Napoli Airport, follow the signs directing you to the car rental return area. Park your vehicle in the designated parking area, and if there is a counter specified, leave the key and documents in the drop box at the counter. If you have specific instructions or are unsure about the drop-off location, you can inquire at the Alamo rental counter or check with the airport information desk for assistance.

    Services outside of regular business hours can be arranged upon request and are subject to an additional charge. To avail of after-hours service, the renter must provide specific details, including the flight number and train number. The maximum duration for after-hours service is 59 minutes.

    Moreover, there is a grace period of 59 minutes during regular working hours, ensuring that the car remains guaranteed for the customer in case of delayed pick-up.

    In the event that you anticipate returning your Alamo rental car late at Napoli Airport, it is vital to promptly get in touch with the designated Alamo location. Informing them of the delay is crucial since returning a rental car after the agreed-upon time often incurs additional charges, given that rental companies typically charge on a per-day basis.

    Certainly, in the majority of situations, you can extend your Alamo car rental if you require the vehicle for a more extended period at Napoli Airport. It's essential to recognize that extending your rental is contingent upon availability, and there might be additional charges for the extra rental days.

    Certainly, you have the choice to rent an Alamo vehicle at Napoli Airport and return it to an alternate location. However, it's crucial to be aware that there could be additional charges associated with selecting this option.

    Yes, returning an Alamo rental car to a different location may incur extra fees such as a one-time drop charge, mileage charges, or a higher rental rate for one-way rentals.

    Typical price range from €50 to €100

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