Avis Car Rental Information

Pick-up instructions: 

Upon arrival at the arrivals hall, follow the signs indicating the way to the rental car area, and proceed to the counter to obtain your rental contract. Follow the provided instructions to walk to your vehicle in the second-floor rental car park—no shuttle is required.

 

You can contact Avis Napoli airport location at +39 081 780 5790

 

Drop-off instructions: Please clarify Drop-off instructions with Avis upon Pick-up.

 

Drop-off instructions: 

Please confirm drop-off instructions with the car provider during the pick-up process.


Business hours:

Sunday

07:30 AM - 23:30 PM

Monday

07:30 AM - 23:30 PM

Tuesday

07:30 AM - 23:30 PM

Wednesday

07:30 AM - 23:30 PM

Thursday

07:30 AM - 23:30 PM

Friday

07:30 AM - 23:30 PM

Saturday

07:30 AM - 23:30 PM

Tips for renting a car from Avis Rent-A-Car at Napoli airport

 
  • 1. Early Reservation: Book your rental car in advance through Avis's official website or customer service. Early reservations often result in better rates and ensure availability.
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  • 2. Check Age Requirements: Confirm the minimum and maximum age requirements for renting a car from Avis. Take note of any age-related restrictions or additional fees.
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  • 3. Review Rental Agreement: Thoroughly read and understand the terms and conditions outlined in your rental agreement with Avis. Pay attention to fees, insurance coverage, fuel policies, and mileage restrictions.
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  • 4. Required Documentation: Ensure you have all necessary documents, including a valid driver's license, passport, and a credit card in the primary driver's name.
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  • 5. Vehicle Inspection: Conduct a detailed inspection of the rental car for any existing damage before driving away. Report any issues to the rental staff and document them for clarity.
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  • 6. Fuel Policy Clarification: Clarify the fuel policy with Avis. Confirm whether you need to return the car with a full tank or if other options are available.
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  • 7. Mileage Limitations: Be aware of any mileage limitations specified in your rental agreement. Some agreements may have restrictions on the number of kilometers or miles allowed per day.
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  • 8. Emergency Contact Information: Keep Avis's contact information and the local emergency number readily available for any emergencies or questions during your rental period.
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  • 9. Consider Additional Coverage: Evaluate Avis's additional insurance coverage options. Check if your existing insurance or credit card provides coverage for rental cars to avoid unnecessary expenses.
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  • 10. Timely Car Return: Adhere to the agreed-upon return time to avoid late fees. If you need to extend your rental period, contact Avis in advance.
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  • 11. Avis App Usage: Consider using the Avis mobile app for convenient access to reservation details, location information, and potential promotions.
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  • 12. Contact Customer Service: If you have any questions or concerns during your rental period, don't hesitate to contact Avis's customer service for assistance.

Avis Rental Conditions
 

  • Driver Requirements

    The minimum age for renting is 19 years, and a young driver fee is applicable to drivers under the age of 25.

    There is no maximum age limit, and therefore, no senior driver fee is applied. The driver's license must have been issued by authorized authorities at least 2 years before the rental commencement date.
 
  • Payment Policy

    Avis welcomes a range of payment methods, including the Avis Charge Card, American Express, AT&T Capital, China Union Pay, Diners Club International, Discover, JCB, MasterCard, and Visa.
 
  • Optional Extras and Services

    Avis car rentals at Napoli Airport provide additional services such as child seats, GPS systems, and ski racks, each incurring an extra daily charge. While these optional add-ons or special equipment can be chosen during the booking process, it's essential to note that they are not part of the standard rental cost. Payments for these items are processed in the local currency at the rental desk.
 
  • Fuel Policy 

    The car is supplied with a full tank of fuel and should be returned with an equivalent amount to avoid incurring additional charges. For electric vehicles, they must be returned with the same battery charge as at pick-up to avoid extra costs (charged per kWh). An additional administrative fee will be applied if the vehicle is returned with less than 70% battery charge remaining.

FAQ's

Avis Rental Services at Napoli airport FAQs

    Certainly, Avis car rentals at Napoli Airport typically accept both credit and debit cards. However, it's essential to be aware of specific conditions and policies regarding payment methods. It is advisable to thoroughly review Avis's payment policies, especially concerning debit cards, as there may be additional requirements, especially at airport locations. Generally, Avis at Napoli Airport accepts major credit cards such as Mastercard, VISA, American Express, and Discover Network.

    Certainly, Avis generally requires a deposit when securing a car rental at Napoli Airport. The exact deposit amount may vary depending on factors such as the vehicle type, rental duration, and other considerations. Typically, the deposit is authorized on the customer's credit card during the pickup process and is refunded at the end of the rental period, provided the vehicle is returned in the agreed-upon condition. It's crucial to ensure that you have a credit card in the primary driver's name with sufficient available credit to cover the deposit.

    Certainly, Avis car rentals at Napoli Airport generally allow for an additional driver. However, there may be specific conditions and fees related to adding an extra driver to the rental agreement. It is advisable to consult with the local Avis office at Napoli Airport or review their terms and conditions for accurate and current information regarding policies for additional drivers, requirements, and any associated charges. In many instances, the primary renter's spouse or domestic partner can often be included as an extra driver at no extra cost. Charges may apply for other additional drivers, so it is recommended to inquire about fees and conditions during the reservation process or when picking up the vehicle.

    Yes. Typical price is €18 per day.

    Avis car rentals at Napoli Airport typically offer a range of amenities and optional extras to enhance the driving experience. Common amenities and services include: Child Seats, GPS Navigation Systems, Ski Racks, Roadside Assistance.

    When renting from Avis, you are required to provide a valid driver's license, identification, and either a credit card or a credit card accepted by Avis. These essential documents serve as evidence of your capacity to cover the rental cost upon the vehicle's return.

    On average, a rental car from Avis Rent-A-Car at Napoli airport costs €15 per day. However, it's important to note that the daily rental rates can vary significantly depending on the time of year. 

    The Compact category, featuring models like the Mercedes-Benz A-Class or similar options, is the most commonly selected rental car type from Avis at Napoli Fontanarossa Airport.

    If an Avis rental vehicle incurs damage during your rental period, it is advisable to promptly inform the rental office, regardless of the extent of the damage. While you are responsible for the repair costs, having a Loss Damage Waiver can help cover these expenses. Additionally, you may explore options such as international insurance that includes rental car coverage or check if your credit card provides such coverage. In instances where insurance coverage is not available, the deposit made during pickup can be utilized to offset the costs.

    Yes, Avis Rent-A-Car typically offers shuttle or airport pick-up services from Napoli Airport (Napoli). Customers can use these services to conveniently reach the Avis rental car location from the airport.

    The Avis Rent-A-Car rental site is located at Aeroporto Di Napoli, Viale Comandante Umberto Maddalena, 80144 Napoli NA, Italy 

    Tel: +39 081 780 5790

Avis Return and Extension Policies

    Upon returning your Avis rental car to Napoli Airport, follow the signs directing you to the designated rental car return area. Typically, major airports have specific areas or lots explicitly designated for rental car returns. Be vigilant for signs indicating "Car Rental Return" or "Rental Car Drop-off.

    The grace period, during regular working hours, ensures the car remains guaranteed for the customer for up to 29 minutes in case of delayed pick-up.

    If you foresee the possibility of returning your Avis rental car late at Napoli Airport, it is vital to promptly get in touch with the specified Avis location. Notifying them of the delay is crucial because returning a rental car late often leads to additional charges. Rental companies generally operate on a per-day billing basis, and late returns may incur extra fees.

    Certainly, extending your Avis car rental is typically feasible if you require the vehicle for a more extended period at Napoli Airport. However, it's crucial to promptly reach out to the specific Avis location where you initially rented the car as soon as you determine the need for an extension.

    While returning an Avis rental car to a different location within Napoli Airport is typically allowed, it's crucial to note that there might be extra charges associated with this option. This is commonly referred to as a one-way rental, and the fees can vary depending on factors such as the distance between the pick-up and drop-off points.

    Yes, bringing back an Avis rental car to an alternate location could lead to extra expenses, encompassing a one-time drop charge, mileage fees, or an elevated rental rate for one-way rentals.

    Typical price is €50 per day.

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