National Car Rental Information

Pick-up instructions: Upon your arrival at the airport, proceed to the National rental car counter located in the arrivals hall to obtain your contract. Follow the provided instructions to reach your vehicle in the second-floor rental car park—no shuttle is necessary.

For assistance, contact National Napoli airport at +39 081 751 8899

 

Drop-off instructions: Please clarify Drop-off instructions with National upon Pick-up.

Business hours:

Sunday

08:00 AM - 23:00 PM

Monday

08:00 AM - 23:00 PM

Tuesday

08:00 AM - 23:00 PM

Wednesday

08:00 AM - 23:00 PM

Thursday

08:00 AM - 23:00 PM

Friday

08:00 AM - 23:00 PM

Saturday

08:00 AM - 23:00 PM

Tips for renting a car from National Rent-A-Car at Napoli airport

 

  • 1. Early Reservation: Reserve your rental car in advance through National's official website or customer service. Early bookings often result in better rates and ensure availability.
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  • 2. Check Age Requirements: Confirm the minimum and maximum age requirements for renting a car from National. Be aware of any age-related restrictions or additional fees.
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  • 3. Review Rental Agreement: Carefully read and understand the terms and conditions outlined in your rental agreement with National. Pay attention to fees, insurance coverage, fuel policies, and mileage restrictions.
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  • 4. Required Documentation: Ensure you have all necessary documents, including a valid driver's license, passport, and a credit card in the primary driver's name.
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  • 5. Vehicle Inspection: Conduct a thorough inspection of the rental car for any pre-existing damage before driving away. Report any issues to the rental staff and document them for clarity.
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  • 6. Fuel Policy Clarification: Clarify the fuel policy with National. Understand whether you need to return the car with a full tank or if other options are available.
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  • 7. Mileage Limit Awareness: Be aware of any mileage limitations specified in your rental agreement. Some agreements may have restrictions on the number of kilometers or miles allowed per day.
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  • 8. Emergency Contacts: Keep National's contact information and the local emergency number readily available for any emergencies or questions during your rental period.
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  • 9. Consider Additional Coverage: Evaluate National's additional insurance coverage options. Check if your existing insurance or credit card provides coverage for rental cars to avoid unnecessary expenses.
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  • 10. Timely Return of the Car: Adhere to the agreed-upon return time to avoid late fees. If you need to extend your rental period, contact National in advance.
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  • 11. National Emerald Club: Consider joining the National Emerald Club loyalty program for benefits like expedited service, priority access to the rental counter, and potential discounts.

    12. Contact Customer Service: If you have any questions or concerns during your rental period, don't hesitate to contact National's customer service for assistance.

National Rental Conditions

 
  • Driver Requirements

    The minimum age for renting is 19 years, and drivers under the age of 25 may incur a young driver fee.

    There is no maximum age limit, and therefore, no senior driver fee is applied. The driver's license must have been issued by authorized authorities at least 1 year before the rental commencement date.
 
  • Deposit and Deductible Policy

    A deposit will be placed on the customer's credit card and held until the conclusion of the rental period. The specific deposit amount is determined at the time of pickup, varying based on the type of vehicle. Any damage may result in a deductible/excess charge.
 
  • Payment Policy

    Upon pickup, customers must settle the rental amount and provide a deposit. Payment and deposit can be made using American Express, Eurocard, MasterCard credit card, or VISA credit card. Only cards issued in the main driver's name are accepted. Visa Electron, Maestro, cash, debit cards, and prepaid cards are not accepted.
 
  • Optional Extras and Services

    Optional equipment includes a GPS navigation system, a baby seat for infants up to 1 year old, a child seat for children aged 2-4 years, a booster seat for children aged 4-10 years, and snow chains. The pricing for these add-ons is provided on the booking page. All additional equipment can be acquired at the rental counter, with costs based on the rental duration and additional charges applied. The Delivery/Collection service is available exclusively by prior request.
 
  • Fuel Policy

    The car comes with a full tank of fuel and should be returned with an equivalent amount to avoid additional charges.

FAQ's

National Rental Services at Napoli airport FAQs

    The National Rent-A-Car rental site is located Viale Comandante Umberto Maddalena, 21, 80144 Napoli NA,  Italy 

    Phone +39 081 751 8899

    Napoli Airport's National Car Rental typically accepts major credit cards like American Express, Diners Club, MasterCard, and VISA. Furthermore, debit cards issued in the primary driver's name, bearing the MasterCard or VISA logo, are generally recognized.

    The specific deposit requirements at National Car Rental in Napoli Airport can vary, and it is recommended to directly contact National or refer to the terms and conditions of your rental agreement for the most accurate and current information. Typically, rental car companies, including National, may place a hold or authorization on the renter's credit card for a specific amount as a security deposit. This amount is usually determined at the time of pick-up and may cover potential additional charges such as fuel, damages, or other fees incurred during the rental period. It is advised to inquire about deposit details and associated policies when making your reservation or during the pick-up process.

    Certainly, National Car Rental at Napoli Airport typically allows for the inclusion of an extra driver. However, there may be specific conditions and fees associated with adding an additional driver. It is advisable to contact National directly or review the terms and conditions of your rental agreement to understand any relevant charges and requirements for additional drivers. In many cases, additional drivers may need to meet specific criteria, such as age and possessing a valid driver's license, and they might be required to be added to the rental agreement during the pickup process.

    Yes. Typical price is €18 per day.

    Feel free to inquire about additional services such as child safety seats, GPS units, and mobility devices. Please let us know your preferences when making your reservation for Napoli Airport.

    To rent a vehicle from National at Napoli Airport, you only need a valid driver's license, identification, and a valid credit card to fulfill the necessary deposit.

    On average, a rental car from National Rent-A-Car at Napoli airport costs €17 per day.  However, It's crucial to be aware that the daily rental rates can vary considerably depending on the time of year.

    The Intermediate category, represented by models like the Volkswagen T-Cross or similar options, is the most commonly reserved type of rental car from National at Napoli Airport.

    Yes

National Return and Extension Policies

    Follow the directions to the Car Rental Center. Upon entering the parking area, kindly park your vehicle beneath the roof at a designated National stall in the return section. A representative will be present at the return point to meet you and conduct a vehicle inspection together.

    Outside of regular business hours, service is available upon request and is subject to an additional charge. To avail of after-hours service, the renter needs to provide the following information: flight number, train number. The maximum duration for after-hours service is 59 minutes.

    During regular working hours, there is a grace period of 59 minutes, ensuring the car remains guaranteed for the customer in case of delayed pick-up.

    National provides a grace period of 29 minutes for daily rentals. If the vehicle is returned up to 2 ½ hours after the rental time on the following day, hourly charges apply. If the return exceeds 2 ½ hours, an additional day's charge will be applied. In the case of returns after closing hours, responsibility continues until the vehicle is checked in on the next business day.

    Certainly, extending your National car rental at Napoli Airport is typically an option if you require the vehicle for a more extended period. However, it is crucial to contact National Rent-A-Car promptly once you realize the need for an extension. To prolong your rental, you can directly reach out to the local National office or use the contact information provided in your rental agreement or reservation confirmation. It's important to be aware that extending the rental duration may incur additional fees, so initiating communication with National in advance is recommended to ensure a smooth process.

    Certainly. Opting for National's one-way rental service allows you to return your rental car to a location different from the initial pickup point. Keep in mind that there might be additional charges, such as a one-time drop fee or mileage fee, based on factors like location, date, and vehicle type. Making a reservation in advance is advisable to secure availability and gain clarity on any associated extra fees. Certain one-way rentals may have specific restrictions, so it's recommended to check these details in advance.

    Certainly. Returning a National rental car to a different location, often referred to as a "drop charge" or "intercity fee," may involve additional fees. The exact amount of this fee can vary, emphasizing the importance of thoroughly reviewing pricing details during the booking process to understand any potential extra costs.


     

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